Chacalal Rentals Mexico Quintana Roo Chacalal

Hilton Tulum Riviera Maya All-Inclusive Resort | Resort in Tulum

| 7.9 (233 Reviews) |  1 Bathroom  60 Guests
Chacalal Resort | Hilton Tulum Riviera Maya All-Inclusive Resort

Resort in Chacalal, Tulum

Facing the beachfront, Hilton Tulum Riviera Maya All-Inclusive Resort offers 5-star accommodations in Tulum and has a garden, private beach area and terrace. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The resort has an outdoor swimming pool, fitness center, evening entertainment and a kids' club. The rooms include air conditioning, and some accommodations at the resort have a balcony. All rooms will provide guests with a fridge. At Hilton Tulum Riviera Maya All-Inclusive Resort you'll find a restaurant serving American, Italian and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation has a playground. Guests can use the business center or relax in the bar. Chemuyil Beach is a 2-minute walk from Hilton Tulum Riviera Maya All-Inclusive Resort, while Tulum Archeological Site is 14 miles from the property. Cozumel International Airport is 36 miles away.

Hilton Tulum Riviera Maya All-Inclusive Resort is located in Tulum.

This 507 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Pool, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 233 reviews with the average score of 7.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 507 Bedrooms Resort if you want to learn more about this RBO place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Tulum Riviera Maya All-Inclusive Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Cancun Tulum 307, Tulum, ROO 77774, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Bar
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Fruit
Parking
  • Accessible parking
Accessibility
  • Visual aids (tactile signs)
  • Lowered sink
  • Visual aids (Braille)
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
Activities
  • Hand massage
  • Locker rooms
  • Couples' massage
  • Happy hour
  • Manicure
  • Game room
  • Entertainment staff
  • Head massage
  • Private beach area
  • Back massage
  • Neck massage
  • Playground
  • Spa
  • Massage
  • Themed dinners
  • Water park
  • Body scrub
  • Water sports facilities on site
  • Fitness classes
  • Facial treatments
  • Foot massage
  • Tour or class about local culture
  • Kids' club
  • Fitness
  • Spa facilities
  • Live music/Performance
  • Makeup services
  • Pedicure
  • Evening entertainment
  • Beauty services
  • Hair treatments
  • Fitness center
  • Haircut
  • Beachfront
  • Body treatments
  • Beach
  • Yoga classes
  • Personal trainer
  • Spa/Wellness packages
  • Full-body massage
  • Body wrap
  • Hairstyling
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Smoke-free property
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Air conditioning
  • Facilities for disabled guests
  • Wifi in all areas
Guest Services
  • Daily housekeeping
  • Room service
  • Baggage storage
  • Currency exchange
  • Babysitting/Child services
  • Tour desk
  • 24-hour front desk
  • Car rental
  • ATM on site
  • Suit press
  • Concierge
  • Laundry
  • Express check-in/out
  • Private check-in/out
  • Packed lunches
  • Hair/Beauty salon
  • Ironing service
  • Valet parking
  • Meeting/Banquet facilities
  • Business center
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor pool
  • Sun deck
  • Terrace
Security/Safety
  • Key access
  • Key card access
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available
Spa
  • Waterslide
  • Pool with view
  • Swimming pool
  • Kids' pool
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool toys
  • Beach umbrellas
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.64
Location:
8.38
Staff:
8.4
Facilities:
8.32
Comfort:
8.72
Cleanliness:
8.53
Nadia
Aug 15, 2025 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: At first glance the hotel is beautiful. Most of the staff is wonderful.
Negative: After the first few hours of bliss you will be startled be the amount of mosquitoes and how aggressive they are. PACK OFF &USE IT!!!! I had to pay 25$ for one can. Also they were very stingy with the Don Julio Rep. I was quoted a different price for the bottle every day. Dont use the transportation service the suggest they also overcharge DRASTICALLY. I had to find my own transportation and excursions (which ended up being hundreds of dollars cheaper) for this reason.
Summary: Minus the mosquitoes and being overcharged the stay was decent
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Nature View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
King Room with Nature View

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Governors Suite
Room Type: Suite
Room Size: 130 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Enclave King Room with Nature View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Enclave King Room with Ocean View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
King Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Enclave King Suite with Ocean View
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Family King Room with Ocean View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Family King Room with Nature View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Family King Suite
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony, Patio

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
King Room with Ocean View
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
King Suite with Ocean View
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
King Room with Roll-In Shower - Mobility Accessible
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Queen Room with Resort View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Enclave Queen Room with Two Queen Beds and Nature View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Enclave Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

Sea view, View

Bedroom

Alarm clock
Family Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Family Room with Two Queen Beds and Nature View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Radio, Telephone

Bathroom

Free toiletries, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

View

View

Bedroom

Alarm clock

FAQ's

Is this Chacalal resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chacalal resort?

Check-in time for Chacalal resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chacalal resort have a swimming pool?

Yes, this Chacalal resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chacalal resort?

Best-rates for the Chacalal resort starts from $349 per night with includes Parking, Ocean View, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Fireplace/Heating, Laundry, Air Conditioner, Oceanfront, Transportation/Shuttle, Sports/Activities, Restaurant, Toiletries, Child Friendly, Internet, Pool, Wheelchair Accessible, Private Beach, Business Services, Spa, Entertainment, Breakfast, Kitchen, View, Bar, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Chacalal resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chacalal resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chacalal resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chacalal resort?

Based on the information reported by the owner or manager, the Chacalal resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chacalal resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chacalal resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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