La Sinfonía Citadel Hotel and Spa | Hotel in Hanoi

| 9.3 (566 Reviews) |  5 Bathrooms  15 Guests
Hoan Kiem Hotel | La Sinfonía Citadel Hotel and Spa

Hotel in Hoan Kiem, Hanoi

Featuring a terrace, the La Sinfonía Citadel Hotel & Spa is located in Hanoi in the Ha Noi Municipality region, 2297 feet from St. Joseph Cathedral. Popular points of interest nearby include Hoan Kiem Lake and Ngoc Son Temple. Guests can enjoy a drink at the bar or a meal in the restaurant. At the hotel, each room comes with a desk. The rooms are equipped with a private bathroom, while some rooms include a balcony. At the La Sinfonía Citadel Hotel & Spa rooms include a seating area. A buffet breakfast is served each morning at the property. Guests can unwind with a wide selection of drinks at the rooftop bar coming with city view. Spa at the property offers guests its wide range of spa facilities, steam room and variety of relaxing treatment. Staff at the 24-hour front desk can help guests with any queries that they may have. Airport shuttle is available at a surcharge if guests wish to use the service. Thang Long Water Puppet Theater is a 7-minute walk from the accommodations, while Quan Su Temple is 2297 feet from the property. The nearest airport is Noi Bai International Airport, 22 mi from the La Sinfonía Citadel Hotel & Spa.

La Sinfonía Citadel Hotel and Spa is located in Hanoi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Child Friendly, and several others. This is a 4 star rated property and has over 566 reviews with the average score of 9.3 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this RBO place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This La Sinfonía Citadel Hotel and Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “La Sinfonía Citadel Hotel and Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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12-14 Dinh Ngang, Hoan Kiem, Hanoi, Vietnam

Amenities

Air Conditioner
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Wine/Champagne
  • Breakfast in the room
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
Activities
  • Neck massage
  • Live music/Performance
  • Happy hour
  • Spa/Wellness packages
  • Spa facilities
  • Sauna
  • Massage
  • Steam room
  • Full-body massage
  • Bike tours
  • Themed dinners
  • Walking tours
  • Cooking class
  • Spa lounge/Relaxation area
  • Evening entertainment
  • Tour or class about local culture
  • Back massage
  • Head massage
  • Spa
  • Couples' massage
General
  • Elevator
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Soundproof rooms
  • Heating
  • Safe
  • Hypoallergenic room available
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Dry cleaning
  • Private check-in/out
  • Suit press
  • Fax/Photocopying
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Babysitting/Child services
  • Ironing service
  • Car rental
  • Express check-in/out
  • Concierge
  • Strollers
  • Lockers
  • Room service
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Packed lunches
  • Shuttle service
  • Currency exchange
  • 24-hour front desk
  • Laundry
  • Tour desk
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • BBQ facilities
Security/Safety
  • Smoke alarms
  • Key card access
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Transportation/Shuttle
  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
9.29
Location:
9.22
Staff:
9.72
Facilities:
9.19
Comfort:
9.49
Cleanliness:
9.47
Miriam
Aug 17, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Well located, with super friendly and caring staff. The room was spacious and the decor is nice. The hotel itself is beautiful and they make you feel well taken care of. Breakfast was really good too! I even received a farewell gift, which I thought was super thoughtful.
Summary: Wonderful place!
See All Reviews

Room Arrangement

Room Info Facilities
Executive Double or Twin Room with Internal Window
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Walk-in shower, Conditioner, Toothbrush, Hairdryer, Bathrobe, Body soap, Shower, Bidet, Toilet paper, Free toiletries, Shampoo, Towels, Towels/Sheets (extra fee), Toilet, Slippers, Private bathroom, Shower cap

General

Lockers, Air conditioning, Key card access, Key access, Smoke Alarm, Soundproof, Fire extinguisher, Safe, Ironing facilities, Trash cans, Heating, Iron, Hardwood or parquet floors

Media & Technology

Mobile hotspot device, Cable channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite with City View
Room Type: Suite
Room Size: 25 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Walk-in shower, Conditioner, Toothbrush, Hairdryer, Bathrobe, Body soap, Shower, Bidet, Toilet paper, Free toiletries, Shampoo, Towels, Towels/Sheets (extra fee), Toilet, Slippers, Private bathroom, Shower cap

General

Lockers, Air conditioning, Key card access, Key access, Smoke Alarm, Soundproof, Fire extinguisher, Safe, Ironing facilities, Trash cans, Heating, Iron, Hardwood or parquet floors

Media & Technology

Mobile hotspot device, Cable channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Patio

Living Area

Desk

View

City view, Quiet street view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Terrace Suite
Room Type: Suite
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Walk-in shower, Conditioner, Toothbrush, Hairdryer, Bathrobe, Body soap, Shower, Bidet, Toilet paper, Free toiletries, Shampoo, Towels, Towels/Sheets (extra fee), Toilet, Slippers, Private bathroom, Shower cap

General

Lockers, Air conditioning, Key card access, Key access, Smoke Alarm, Soundproof, Fire extinguisher, Safe, Ironing facilities, Trash cans, Heating, Iron, Hardwood or parquet floors

Media & Technology

Mobile hotspot device, Cable channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony, Patio

Living Area

Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
La Sinfonia Suite
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Toilet paper, Body soap, Hairdryer, Bathtub, Shampoo, Toilet, Slippers, Walk-in shower, Bathrobe, Bathtub or shower, Conditioner, Towels/Sheets (extra fee), Private bathroom, Toothbrush, Bidet, Free toiletries, Towels, Shower cap

General

Lockers, Air conditioning, Key card access, Key access, Smoke Alarm, Soundproof, Fire extinguisher, Safe, Ironing facilities, Trash cans, Heating, Iron, Hardwood or parquet floors

Media & Technology

Mobile hotspot device, Cable channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony, Patio

Living Area

Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Deluxe Double or Twin Room with Internal Window
Room Type: Double
Room Size: 21 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Walk-in shower, Conditioner, Toothbrush, Hairdryer, Bathrobe, Body soap, Shower, Bidet, Toilet paper, Free toiletries, Shampoo, Towels, Towels/Sheets (extra fee), Toilet, Slippers, Private bathroom, Shower cap

General

Lockers, Air conditioning, Key card access, Key access, Smoke Alarm, Soundproof, Fire extinguisher, Safe, Ironing facilities, Trash cans, Heating, Iron, Hardwood or parquet floors

Media & Technology

Mobile hotspot device, Cable channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hoan Kiem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hoan Kiem hotel?

Check-in time for Hoan Kiem hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hoan Kiem hotel have a swimming pool?

No, this Hoan Kiem hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hoan Kiem hotel?

Best-rates for the Hoan Kiem hotel starts from $93 per night with includes Transportation/Shuttle, Spa, Breakfast, Internet, Security/Safety, Sports/Activities, Wellness Facilities, Bar, Guest Services, Balcony/Terrace, Accessibility, Business Services, Child Friendly, Laundry, Fireplace/Heating, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Air Conditioner with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hoan Kiem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hoan Kiem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoan Kiem hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hoan Kiem hotel?

Based on the information reported by the owner or manager, the Hoan Kiem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hoan Kiem hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hoan Kiem hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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