Happo Rentals Japan Nagano Nagano Happo

Phoenix Hotel by HHG | Hotel in Hakuba

| 8.9 (77 Reviews) |  2 Bathrooms  8 Guests
Happo Hotel | Phoenix Hotel by HHG

Hotel in Happo, Hakuba

Request Type : Property Description "Free private parking is available on site." → ”Free outdoor private parking is available on site.”

Phoenix Hotel by HHG is located in Hakuba.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Air Conditioner, and several others. This is a 4 star rated property and has over 77 reviews with the average score of 8.9 . Coming to Hakuba and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this RBO place in Hakuba. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Hotel by HHG in Hakuba is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Hotel by HHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Hokujo 4690-2, Hakuba, 399-9301, Japan

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Private Parking
  • Parking
Activities
  • Public Bath
  • Massage
  • Skiing
  • Sauna
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Shuttle service
  • Lockers
  • Daily housekeeping
  • Concierge
  • Shuttle service (free)
  • Baggage storage
  • Vending machine (drinks)
  • Private check-in/out
  • Car rental
  • Babysitting/Child services
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Skiing
  • Ski pass vendor
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.52
Location:
8.8
Staff:
9.58
Facilities:
9.23
Comfort:
9.37
Cleanliness:
9.37
David
May 13, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Single Room
Room Type: Single
Room Size: 17 m2
1 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Heating, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm

Bathroom

Slippers, Toilet, Bidet, Towels, Toilet paper, Toothbrush, Shared bathroom, Free toiletries, Hairdryer

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Bedroom

Linens, Wardrobe or closet

Room Amenities

Tatami (traditional Japanese flooring), Yukata, Feather pillow, Clothes rack, Socket near the bed

View

Quiet street view

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Double
Room Size: 32 m2
2 Futon bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Shower, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Tatami (traditional Japanese flooring), Yukata, Feather pillow, Clothes rack, Socket near the bed

View

Quiet street view

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Twin Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed
Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

General

Heating, Carpeted, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm

Bathroom

Slippers, Toilet, Bidet, Towels, Toilet paper, Toothbrush, Shared bathroom, Free toiletries, Hairdryer

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Bedroom

Linens, Childrens' cribs

Room Amenities

Yukata, Feather pillow, Tatami (traditional Japanese flooring), Socket near the bed

View

Quiet street view

Cleanliness & disinfection

Hand sanitizer
Triple Room
Room Type: Double
Room Size: 32 m2
2 Futon bed(s) Bed
Triple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Shower, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Bedroom

Linens, Childrens' cribs

Room Amenities

Yukata, Feather pillow, Tatami (traditional Japanese flooring), Socket near the bed

View

Quiet street view

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Phoenix Hotel by HHG pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel by HHG?

Check-in time for Phoenix Hotel by HHG starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel by HHG have a swimming pool?

No, this Phoenix Hotel by HHG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel by HHG?

Best-rates for the Phoenix Hotel by HHG starts from $115 per night with includes Security/Safety, Skiing, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Air Conditioner, Parking, TV, Transportation/Shuttle, Entertainment, Laundry, Designated Smoking Area, Sports/Activities, Restaurant, Child Friendly, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Phoenix Hotel by HHG a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel by HHG wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel by HHG has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel by HHG?

Based on the information reported by the owner or manager, the Phoenix Hotel by HHG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel by HHG?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel by HHG are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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