Sheraton Hanoi Hotel | Hotel in Hanoi

| 8.7 (91 Reviews) |  10 Bathrooms  33 Guests
Quang An Hotel | Sheraton Hanoi Hotel

Hotel in Quang An, Hanoi

The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodations with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theater, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Sheraton Hanoi Hotel is located in Hanoi.

This 299 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Air Conditioner, Parking, and several others. This is a 5 star rated property and has over 91 reviews with the average score of 8.7 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 299 Bedrooms Hotel if you want to learn more about this RBO place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Hanoi Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Hanoi Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Fruit
  • Bar
  • Wine/Champagne
  • Breakfast in the room
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Private Parking
  • Parking
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Visual aids (Braille)
  • Wheelchair accessible
Activities
  • Facial treatments
  • Neck massage
  • Happy hour
  • Fitness center
  • Personal trainer
  • Spa facilities
  • Sauna
  • Massage
  • Tennis court
  • Full-body massage
  • Fitness
  • Light therapy
  • Body treatments
  • Themed dinners
  • Pool table
  • Locker rooms
  • Spa lounge/Relaxation area
  • Tennis equipment
  • Hand massage
  • Back massage
  • Head massage
  • Beauty services
  • Hot tub/Jacuzzi
  • Spa
  • Foot massage
  • Couples' massage
  • Fitness classes
  • Yoga classes
General
  • Elevator
  • Air conditioning
  • Family rooms
  • Heating
  • Safe
  • Facilities for disabled guests
  • Non-smoking rooms
  • Designated smoking area
  • Wifi in all areas
Guest Services
  • Dry cleaning
  • Private check-in/out
  • Suit press
  • Fax/Photocopying
  • Airport shuttle
  • Babysitting/Child services
  • Ironing service
  • Concierge
  • Room service
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Packed lunches
  • Business center
  • Currency exchange
  • 24-hour front desk
  • Laundry
  • Tour desk
  • ATM on site
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool
  • Sun deck
  • Outdoor pool (seasonal)
  • Terrace
Security/Safety
  • Smoke alarms
  • Key card access
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Physical distancing rules followed
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. the credit card must be valid throughout the stay, the property offers a special welcome amenities - a dish of local savories to booking.com guests, guests may experience some noise or light disturbances due to renovation work from 1/9/2025 until 30/9/2026.

Reviews

Value for money:
7.62
Location:
7.8
Staff:
8.94
Facilities:
8.02
Comfort:
8.67
Cleanliness:
8.45
Andrew
Jul 31, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good location, good price, great staff
Negative: The toilet does not have a hose or bidet. Even a 1-star hotel in Vietnam has a hose. Why doesn’t the Sheraton? Also there was only one bathrobe. It’s a room for two people, there should be 2 bathrobes.
Summary: Great staff and great location for reasonable price
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King, Guest room, 1 King
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
Deluxe King, Guest room, 1 King

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Grand Deluxe King, Guest room, 1 King, High floor
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
Grand Deluxe King, Guest room, 1 King, High floor

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s)

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Sheraton Club King, Club level, Guest room, 1 King
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Sheraton Club Twin, Club level, Guest room
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
Sheraton Club Twin, Club level, Guest room

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Executive Suite, Club level, 1 Bedroom Executive Suite
Room Type: Double
Room Size: 67 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Ambassador Suite, Club level, 1 Bedroom Suite, 1 King
Room Type: Double
Room Size: 112 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Trash cans, Heating, Iron

Outdoors

Balcony

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Presidential Suite, Club level, Suite, 1 King
Room Type: Double
Room Size: 126 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Trash cans, Heating, Iron

Outdoors

Balcony

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack
Imperial Suite, Club level, Suite, 1 King
Room Type: Double
Room Size: 176 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Private bathroom, Bathtub

General

Air conditioning, Soundproof, Carpeted, Safe, Interconnecting room(s) available, Trash cans, Heating, Iron

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

View

Kitchen

Dryer, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Sofa bed, Clothes rack

FAQ's

Is this Sheraton Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Hanoi Hotel?

Check-in time for Sheraton Hanoi Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Hanoi Hotel have a swimming pool?

Yes, this Sheraton Hanoi Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hanoi Hotel?

Best-rates for the Sheraton Hanoi Hotel starts from $139 per night with includes Pool, Wheelchair Accessible, Restaurant, Entertainment, Internet, Designated Smoking Area, View, Transportation/Shuttle, Business Services, Wellness Facilities, Spa, Fireplace/Heating, Guest Services, Air Conditioner, Parking, Balcony/Terrace, Accessibility, Security/Safety, Breakfast, Child Friendly, Hot Tub, Sports/Activities, Bar, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Sheraton Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, the Sheraton Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Hanoi Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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