Sugar Mill hotel | Hotel in West End

| 9.6 (68 Reviews) |  1 Bathroom
West End Hotel | Sugar Mill hotel

Hotel in West End

Catch some rays at the beach or spend the day relaxing at Sugar Mill hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sugar Mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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main street, West End, British Virgin Islands

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • SoapSoap
  • ShowerShower
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • TowelsTowels
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • Toilet paperToilet paper
  • Rainfall showerheadRainfall showerhead
BedroomBedroom
  • Ceiling fanCeiling fan
  • Down comforterDown comforter
  • Pillow menuPillow menu
  • Memory foam mattressMemory foam mattress
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Laptop-compatible safeLaptop-compatible safe
  • Connecting rooms availableConnecting rooms available
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Restaurant dining guideRestaurant dining guide
  • Local mapsLocal maps
  • Free local callsFree local calls
  • Electrical adapters/chargersElectrical adapters/chargers
  • Iron/ironing boardIron/ironing board
  • Separate sitting areaSeparate sitting area
  • SlippersSlippers
  • Guidebooks/recommendationsGuidebooks/recommendations
  • PhonePhone
BreakfastBreakfast
  • 3 bars/lounges and 1 beach bar3 bars/lounges and 1 beach bar
  • Free cooked-to-order breakfast available daily 8:00 AM–10:00 AMFree cooked-to-order breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe2 restaurants and 1 coffee shop/cafe
  • Coffee grinderCoffee grinder
  • Electric kettleElectric kettle
  • Espresso makerEspresso maker
  • Coffee/tea makerCoffee/tea maker
  • Paper towelsPaper towels
  • KitchenetteKitchenette
  • Wet barWet bar
  • Ice makerIce maker
  • RefrigeratorRefrigerator
  • Free bottled waterFree bottled water
ParkingParking
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwaysHandrails in stairways
ActivitiesActivities
  • Full-service spaFull-service spa
  • Designer storesDesigner stores
  • Outdoor poolOutdoor pool
  • Free beach clubFree beach club
EntertainmentEntertainment
  • Digital channelsDigital channels
  • Streaming servicesStreaming services
  • 42-inch flat-screen TV42-inch flat-screen TV
GeneralGeneral
  • Meeting roomMeeting room
  • LibraryLibrary
  • EnglishEnglish
  • Beach towelsBeach towels
  • TV in lobbyTV in lobby
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • RefrigeratorRefrigerator
  • KitchenetteKitchenette
  • Outdoor poolOutdoor pool
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
  • Free beach cabanasFree beach cabanas
  • Beachfront locationBeachfront location
  • TerraceTerrace
  • Beach umbrellasBeach umbrellas
  • Beach loungersBeach loungers
  • BalconyBalcony
SpaSpa
  • Massage - SwedishMassage - Swedish
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms
  • Treatment roomTreatment room
  • Massage - deep-tissueMassage - deep-tissue
  • Outdoor treatment areasOutdoor treatment areas
  • Spa open dailySpa open daily
  • Massage - ThaiMassage - Thai

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Fred
Nov 28, 2025 01:42:57 AM
Review Score:   10
Summary: Amazing staff, great location and the food was the best we found on the island.
See All Reviews

Room Arrangement

Room InfoFacilities
DeLuxe Studios
Room Size: 320 square feet m2
1 King Bed
DeLuxe Studios

General

Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1
Tiffany Prestige
Room Size: 320 square feet m2
1 King Bed
Tiffany Prestige

General

Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1

FAQ's

Is this Sugar Mill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sugar Mill hotel have a swimming pool?

Yes, this Sugar Mill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sugar Mill hotel?

Best-rates for the Sugar Mill hotel starts from $516 per night with includes Parking, TV, Business Services, Guest Services, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Bar, Internet, Pool, Spa, Entertainment, Breakfast, Air Conditioner, Accessibility, Restaurant, Child Friendly, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Sugar Mill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sugar Mill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sugar Mill hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sugar Mill hotel?

Based on the information reported by the owner or manager, the Sugar Mill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sugar Mill hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sugar Mill hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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