The Marco Polo | Hotel in West Mackay

| 8.6 (715 Reviews) |  1 Bathroom
West Mackay Hotel | The Marco Polo

Hotel in West Mackay

Along with an outdoor pool, this smoke-free hotel has concierge services and dry cleaning. Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
Weekly housekeeping is available.
The Marco Polo offers 38 air-conditioned accommodations with coffee/tea makers and bathrobes. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.


Recreational amenities at the hotel include an outdoor pool.

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46 Nebo Road, West Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • BathrobesBathrobes
  • Toilet paperToilet paper
  • Bathtub or showerBathtub or shower
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • SoapSoap
  • ShampooShampoo
BedroomBedroom
  • Air conditioningAir conditioning
  • Ceiling fanCeiling fan
  • Bed sheetsBed sheets
  • Restaurant dining guideRestaurant dining guide
  • PhonePhone
  • DeskDesk
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • Coffee/tea makerCoffee/tea maker
  • RefrigeratorRefrigerator
ParkingParking
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Free covered self parking on siteFree covered self parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Tile flooring in roomTile flooring in room
  • Handrails in stairwaysHandrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • 1 on-site accessible parking spaces1 on-site accessible parking spaces
ActivitiesActivities
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • 22-inch TV22-inch TV
  • Cable channelsCable channels
GeneralGeneral
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • RefrigeratorRefrigerator
  • Laundry facilitiesLaundry facilities
  • Tour/ticket assistanceTour/ticket assistance
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Front desk (limited hours)Front desk (limited hours)
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Housekeeping (weekly)Housekeeping (weekly)
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 10:00 am
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 15.0 per stay.
Payment Policy
Payment Policy
Crib (infant bed) fee: aud 15.0 per stay credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Clayton
Mar 27, 2026 02:05:17 PM
Review Score:   10
Summary: Love staying here the spa room is really spacious super comfortable king bed Huge shower free parking and just a fue minutes from the cbd will stay here in a pinch when I’m passing through town that’s for sure 😎👍
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Family Room
Room Size: 474 square feet m2
3 King Bed, Twin Bed and Twin Bunk Bed
Deluxe Family Room

General

Bed count minimum 4, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Bed count maximum 4, Square feet - 474, Square meters - 44
Standard King Room
Room Size: 215 square feet m2
1 King Bed
Standard King Room

General

Square meters - 20, Square feet - 215, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Spa Room
Room Size: 323 square feet m2
1 King Bed
Deluxe Spa Room

General

Ping - 9, Square meters - 30, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, Multiple Beds
Room Size: 258 square feet m2
2 Queen Bed and Twin Bed
Standard Twin Room, Multiple Beds

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Deluxe King Room
Room Size: 258 square feet m2
1 King Bed
Deluxe King Room

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room, Multiple Beds
Room Size: 258 square feet m2
2 Queen Bed and Twin Bed
Deluxe Twin Room, Multiple Beds

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Standard Family Room
Room Size: 258 square feet m2
2 King Bed and Large Twin Bunk Bed
Standard Family Room

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Bed count maximum 3, Square meters - 24, Bed count minimum 3

FAQ's

Is this The Marco Polo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Marco Polo have a swimming pool?

Yes, this The Marco Polo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Marco Polo?

Best-rates for the The Marco Polo starts from $132 per night with includes Air Conditioner, Parking, Pool, TV, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is The Marco Polo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Marco Polo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Marco Polo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Marco Polo?

Based on the information reported by the owner or manager, the The Marco Polo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Marco Polo?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Marco Polo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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