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Casa Chukum Bacalar | Hotel in Bacalar

| 10.0 (96 Reviews) |  1 Bathroom
Mario Villanueva Madrid Hotel | Casa Chukum Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

Colonial hotel with a fitness center and a rooftop terrace
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Casa Chukum Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Beds feature pillowtop mattresses. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Avenida 3, Esquina con 28, Bacalar, 77930, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Private bathroom
  • Towels
  • Shower
  • Rainfall showerhead
Bedroom
  • Pillow-top mattress
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Water-efficient toilets only
  • Water-efficient showers only
  • Bulk dispenser for toiletries
  • Soundproofing
  • Individually decorated
  • Safe
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Access via exterior corridors
  • Desk
Breakfast
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: MXN 200 for adults and MXN 100 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea filters (reusable)
  • Minibar
  • Free bottled water
  • Champagne service
Parking
  • Airport shuttle on request
  • Free uncovered self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Smooth flooring in public areas
  • This property does not have elevators
  • Gravel flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel
Activities
  • Boat tours
  • Marina
  • Ziplining
  • Kayaking
  • Fitness center (discounted access)
  • Scooter/moped rentals
  • Sailing
  • Fitness center
  • Mountain biking
  • Spa services
  • Outdoor pool
  • Bicycle rentals
  • Bike parking
  • Ecotours
  • Motor boating
Entertainment
  • 55-inch Smart TV
  • Digital channels
General
  • Coworking space
  • Water dispenser
  • Front-desk safe
  • English
  • Italian
  • Spanish
  • At least 80% lighting from LEDs
  • No plastic drinking straws
  • Games
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Reusable cups only
  • No plastic soda bottles
  • Beach towels
  • Books
  • Romance packages available
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Local culture & ecosystem education
  • Smoke-free property
  • Mosquito nets
  • No plastic water bottles
Guest Services
  • Children's toys
  • Soundproofed rooms
  • Children's dinnerware
  • Highchair
  • Outdoor pool
  • Children's games
  • Snack bar/deli
  • Pool toys
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool umbrellas
  • Outdoor furniture
  • Picnic area
  • BBQ grill(s)
  • Nature reserve
  • Rooftop terrace
  • Garden
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 250.0 per day.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 200 for adults and mxn 100 for children airport shuttle fee: mxn 700 per room rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property uses eco-friendly cleaning products

Reviews

DAVID
Mar 28, 2025 09:14:30 AM
Review Score:   10
Summary: Everything es good! Gracias.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed, Garden View
Room Size: 258 square feet m2
1 King Bed
Superior Room, 1 King Bed, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Partial lake view, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Comfort Double Room, 1 Queen Bed, Garden View
Room Size: 236 square feet m2
1 Queen Bed
Comfort Double Room, 1 Queen Bed, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 236, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 6.63, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Family Twin Room, Garden View
Room Size: 258 square feet m2
2 Double Beds
Family Twin Room, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Room and bed type depend on availability check-in, Square meters - 24, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Garden View
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Garden View
Room Size: 258 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Casa Chukum Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Chukum Bacalar have a swimming pool?

Yes, this Casa Chukum Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Chukum Bacalar?

Best-rates for the Casa Chukum Bacalar starts from $102 per night with includes Sports/Activities, Bedding/Linens, Wellness Facilities, Child Friendly, Internet, Air Conditioner, Parking, Pool, View, Balcony/Terrace, Spa, Restaurant, Entertainment, Ocean View, Bar, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Accessibility, Security/Safety with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Casa Chukum Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Chukum Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Chukum Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Chukum Bacalar?

Based on the information reported by the owner or manager, the Casa Chukum Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Chukum Bacalar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Chukum Bacalar are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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