Four Points By Sheraton Cuenca | Hotel in Cuenca

| 9.0 (501 Reviews) |  1 Bathroom
Cuenca Hotel | Four Points By Sheraton Cuenca

Hotel in Cuenca

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Housekeeping is available on request.
Four Points By Sheraton Cuenca offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

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Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Rainfall showerheadRainfall showerhead
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Bathtub or showerBathtub or shower
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Heating (climate-controlled)Heating (climate-controlled)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Free cribs/infant bedsFree cribs/infant beds
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • Guidebooks/recommendationsGuidebooks/recommendations
  • LED light bulbsLED light bulbs
  • RecyclingRecycling
  • SoundproofingSoundproofing
  • Water-efficient showers onlyWater-efficient showers only
  • PhonePhone
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • 24-hour room service24-hour room service
  • 1 bar1 bar
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Free local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekendsFree local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Free 24-hour roundtrip airport shuttleFree 24-hour roundtrip airport shuttle
  • Free self parking on siteFree self parking on site
  • Airport shuttle on requestAirport shuttle on request
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
AccessibilityAccessibility
  • Well-lit path to entranceWell-lit path to entrance
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • ElevatorElevator
  • Height-adjustable showerheadHeight-adjustable showerhead
  • Wheelchair-accessible registration desk height (inches): 44Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • Braille signageBraille signage
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • 3 on-site accessible parking spaces3 on-site accessible parking spaces
  • Grab bar near toiletGrab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Low-height electrical outlets in bathroomLow-height electrical outlets in bathroom
  • Toilet grab bar height (inches): 24Toilet grab bar height (inches): 24
  • Elevator door width (inches): 42Elevator door width (inches): 42
  • Stair-free path to entranceStair-free path to entrance
ActivitiesActivities
  • SaunaSauna
  • Hot tubHot tub
  • Swimming poolSwimming pool
  • Steam roomSteam room
  • Fitness centerFitness center
EntertainmentEntertainment
  • 32-inch flat-screen TV32-inch flat-screen TV
  • Premium channelsPremium channels
  • Cable channelsCable channels
GeneralGeneral
  • 24-hour business center24-hour business center
  • Meeting roomsMeeting rooms
  • Computer stationComputer station
  • Free newspapers in lobbyFree newspapers in lobby
  • ATM/banking servicesATM/banking services
  • Banquet hallBanquet hall
  • ElevatorElevator
  • SpanishSpanish
  • EnglishEnglish
  • TV in lobbyTV in lobby
  • Vegetarian dining optionsVegetarian dining options
  • Double-glazed windowsDouble-glazed windows
  • Smoke-free propertySmoke-free property
  • Comprehensive food waste policyComprehensive food waste policy
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Vegan dining optionsVegan dining options
Guest ServicesGuest Services
  • Free cribs/infant bedsFree cribs/infant beds
  • Soundproofed roomsSoundproofed rooms
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Luggage storageLuggage storage
  • Wedding servicesWedding services
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for usd 30.0 per day. free cribs (infant beds)!
Payment Policy
Payment Policy
Pet fee: usd 30 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Reybi
Jun 21, 2026 09:53:17 AM
Review Score:   10
Summary: Clean room, good staff, excellent breakfast, parking not easy to get access if you check in at first time, but it’s ok.
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Room Arrangement

Room InfoFacilities
Junior Suite, 1 Bedroom
Room Size: 753 square feet m2
1 King Bed
Junior Suite, 1 Bedroom

General

Pet-friendly room, Rollaway/extra beds (surcharge), Square feet - 753, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Extra bed count 1, Accessible bathtub, Ping - 21, Square meters - 70, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 2 Queen Beds (View)
Room Size: 334 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds (View)

General

Pet-friendly room, Ping - 9, Visual fire alarm, Doorbell/telephone notification, Number of bedrooms - 1, Lever door handles, Square feet - 334, Mountain view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Square meters - 31, Rollaway/extra beds (free), Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Classic Room, 1 King Bed (View)
Room Size: 334 square feet m2
1 King Bed
Classic Room, 1 King Bed (View)

General

Ping - 9, Doorbell/telephone notification, Number of bedrooms - 1, Lever door handles, Transfer shower, Mountain view, Extra bed count 1, Square meters - 31, Height-adjusted amenities, Bed count minimum 1, Pet-friendly room, Rollaway/extra beds (surcharge), Visual fire alarm, Raised toilet seat, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 334, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Roll-in shower width (inches) - 38, Roll-in shower, Roll-in shower width (centimeters) - 96, Bed count maximum 1, City view

FAQ's

Is this Cuenca hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel? 

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool? 

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel? 

Best-rates for the Cuenca hotel starts from $97 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Cuenca hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel? 

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Cuenca hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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