Hotel Cuenca | Hotel in Cuenca

| 8.2 (208 Reviews) |  5 Bathrooms  11 Guests
Cuenca Hotel | Hotel Cuenca

Hotel in Cuenca

This classical hotel in downtown Cuenca is 2.5 mi from Mariscal Lamar Airport, and 328 feet from the cities financial center. It is filled with vintage furniture and crystal chandeliers, and offers free Wi-Fi. Rooms at Cuenca Hotel have warm yellow and red décor with fresh flower arrangements. All are equipped with LCD and cable TV and have private bathrooms with 24-hour hot running water. Carbón restaurant and bar serves regional Cuencan specialties, and a selection of fine South American wines. A breakfast buffet with croissants, jams and natural juices is served daily. Guests can enjoy a classic game of billiards and table football in the English-style games room. A business center is available, and guests can book tickets and city tours at the tour desk.

Hotel Cuenca is located in Cuenca.

This 33 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Sports/Activities, and several others. This is a 3 star rated property and has over 208 reviews with the average score of 8.2 . Coming to Cuenca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 33 Bedrooms Hotel if you want to learn more about this RBO place in Cuenca. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Cuenca in Cuenca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Cuenca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Borrero 10-69 Y Gran Colombia, Cuenca, 010150, Ecuador

Amenities

Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • Coffee house on siteCoffee house on site
ActivitiesActivities
  • Bar crawlsBar crawls
  • FitnessFitness
  • Walking toursWalking tours
  • Game roomGame room
  • Bike toursBike tours
  • Pool tablePool table
  • Fitness centerFitness center
EntertainmentEntertainment
  • Indoor play areaIndoor play area
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • Family roomsFamily rooms
Guest ServicesGuest Services
  • Fax/PhotocopyingFax/Photocopying
  • ConciergeConcierge
  • Room serviceRoom service
  • Business centerBusiness center
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Dry cleaningDry cleaning
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • Packed lunchesPacked lunches
  • Tour deskTour desk
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Express check-in/outExpress check-in/out
  • Suit pressSuit press
  • Private check-in/outPrivate check-in/out
  • Ironing serviceIroning service
  • Shuttle serviceShuttle service
  • LaundryLaundry
  • Daily housekeepingDaily housekeeping
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Key accessKey access
  • Fire extinguishersFire extinguishers
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.12
Location:
9.39
Staff:
8.79
Facilities:
8.24
Comfort:
8.49
Cleanliness:
8.89
Luciano
Mar 23, 2026 07:00:00 AM
Review Score:   6
Italy
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: The guy at the reception was pretty nice. He let me use the room right away, even if I was too early.
Negative: breakfast. No options whatsoever. You can't choose. They bring you some eggs and something to drink. Pretty below average. The room was not clean. I checked below the bed. Never do that. They say they have a gym but it is more of a joke.
Summary: Average hotel
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Superior Double Room

Bathroom

Hairdryer, Free toiletries, Private bathroom, Bathtub or shower, Shower, Toilet

General

Safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Living Area

Desk

Services

Executive lounge access, Wake-up service

Bedroom

Alarm clock

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Shower, Toilet

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Executive lounge access, Wake-up service

Bedroom

Alarm clock

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Budget Single Room
Room Type: Single
Room Size: 17 m2
1 Full bed(s) Bed

Bathroom

Shower, Private bathroom, Free toiletries, Toilet

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Living Area

Desk

Services

Executive lounge access, Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Budget Double Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed

Bathroom

Shower, Private bathroom, Free toiletries, Toilet

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Executive lounge access, Wake-up service

Bedroom

Alarm clock

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Single Room
Room Type: Single
Room Size: 21 m2
1 Queen bed(s) Bed
Superior Single Room

General

Safe

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Private bathroom, Free toiletries, Bathtub or shower, Toilet

Services

Executive lounge access, Wake-up service

Bedroom

Alarm clock

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Cuenca pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Cuenca?

Check-in time for Hotel Cuenca starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Cuenca have a swimming pool?

No, this Hotel Cuenca does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Cuenca?

Best-rates for the Hotel Cuenca starts from $46 per night with includes Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bar, Entertainment, Breakfast, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Internet, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hotel Cuenca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Cuenca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Cuenca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Cuenca?

Based on the information reported by the owner or manager, the Hotel Cuenca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Cuenca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Cuenca are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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